The coffee chain operator has opted to use Google Wi-Fi to give U.S. customers up to 10-times faster network speeds.
Starbucks customers will soon have much faster Wi-Fi speeds, thanks to the company's new partnership with Google.
Starbucks said that Google, in conjunction with Level 3 Communications,
will now be providing Wi-Fi service in Starbucks' U.S. locations that's
up to 10 times faster than the current service powered by AT&T.
The faster service will first appear in new Starbucks locations over
the next month. Starbucks will then roll it out to its 7,000 other U.S.
stores, starting with the busiest locations where Wi-Fi usage is
highest. The company expects to complete the transition in about 18
months.
"This is obviously an important milestone in our
relationship with Google," Starbucks Chief Digital Officer Adam Brotman
told CNET. "We do hope this is one step amongst many that we can
continue to build upon what's already a great partnership with Google."
Currently, Starbucks stores are connected with a T1 line for 1.5 megabit
speeds. Level 3 and Google will upgrade the system in every location to
provide approximately 10 times faster speeds, though the actual result
will vary from store to store.
"When you start getting to
really, really fast speeds, it's difficult to put it in the same way
everywhere," Brotman said. "Instead of finding one common denominator,
we're saying, no, let's upgrade everything. It some case, it will be
faster than 10-times, sometimes slower."
Brotman added that
Starbucks wasn't looking to move away from AT&T but was in constant
conversations with Google about possible ways to partner. Providing
faster Wi-Fi to customers is one way to do that, he said.
AT&T, meanwhile, said that in its proposal to Starbucks, it also
offered up to 10 times faster network and Wi-Fi speeds. AT&T
spokesman Mark Siegel noted: "Starbucks continues to be an important
partner for us, and we continue to provide them with a variety of
services over AT&T's advanced network, including the nation's
fastest, most reliable LTE network."
The move toward faster Wi-Fi
comes as mobile and PC users increasingly require faster connection
speeds to do things like stream video and download large files.
Starbucks' free Wi-Fi has long been popular among Internet users, with
millions accessing the service each week. The faster connection speed is
likely to attract even more visitors, particularly as carriers move
away from offering unlimited data plans for mobile devices.
Along with providing faster Wi-Fi, Starbucks and Google also will be
working to upgrade the Starbucks Digital Network, the page where users
are directed when accessing Wi-Fi in the coffee shops. Brotman declined
to provide details about the upcoming changes. He also declined to
discuss financial arrangements between the companies but said Starbucks
is "always happy to make an investment in our store experience."
"We're moving to much more of a streaming world across all media types,"
Brotman said. "This increased bandwidth will match what consumers are
doing on the Web today, whether downloading or streaming or both."

No comments:
Post a Comment